Privacy Policy

This statement applies to the functionality and services offered at www.tecs.com.au website that is operated by TECS Computer Source (ABN 40 094 167 316).
Please read this Privacy Policy carefully.  If you do not understand or you are unsure about any part of this policy, please contact the and we will try our best to help you.  If you find any errors or disagree with any part of this policy, please contact the .

1. Where do we collect your personal information?
Currently, there are five areas that we ask you to provide your personal information such as your name, telephone number, email address, etc.
a.) Contacting the Sales Department
b.) Contacting the Technical Department
c.) Submitting your online quote for a computer system
d.) Requesting a price list to be sent
e.) Registering to access your account information
f.) Registering for online shopping

2. Why do we need to collect the information?
The personal data that we collect is used solely for the purpose of providing you with the information about our products or services that you have requested.

Your telephone number is used only if we need to contact you urgently or if the email address that you have provided is incorrect or unreachable.

TECS Computer Source does not collect any personal information about you without your consent.

3. How are the information stored?
The information collected from web pages as described above in Section 1 a.), b.), c.), and d.) are sent internally as email to the relevant person within our organisation to process your request.  The information you provide is not kept in a database.

All other information is kept in our secure database on our server located on our premises.  We do not store records of credit card numbers on our database.

TECS Computer Source will take all reasonable steps to ensure that your personal information is kept safe.  However, TECS Computer Source will not be held responsible for any events or damages that may arise from the unauthorised access of your personal information.

4. Do TECS use cookies to collect information?
No, TECS Computer Source does not use cookies to collect your personal information.  We do however use cookies in certain areas of our website to make your access to our site more convenient and/or operational.  If you do not wish to receive cookies, you may turn it off in your web browser.  You will be still be able to access most areas except "Account Information" and "Online Shopping" pages.

5. Who will use your personal information?
Only the relevant TECS Computer Source personnel will have access to your information.  TECS Computer Source will never share or sell your personal information, including your email address, to any other companies or organisations for any reason, except as required by law.

6. Is your privacy still protected when you connect to a link?
TECS Computer Source provides some links to other websites that we think are of interest to our customers.  However, we have no control over the way they manage and operate their websites.  Therefore, TECS Computer Source cannot guarantee your privacy when linking to these sites.

7. How to change or delete your information
If you wish to have your information changed or deleted, please contact the .  We will process your request as soon as applicable but please allow up to 28 days for the changes or deletion to take effect.

8. Future changes
As the TECS Computer Source website develops, there will be new features added to make your visit to our site more enjoyable and convenient.  Should the need arise to make changes to our policies posted above, the new statements will be added or amended here.  The updated policies will be applicable  immediately upon posting whether or not we have given you specific notice of any change.